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Ensure accurate product data through auditing, data entry and dashboard management while improving workflows through structured processes.

Provide customer support by handling inquiries, resolving issues and ensuring a positive experience across multiple service channels.

Support eCommerce operations by handling customer and vendor communication, managing orders and ensuring smooth coordination across platforms.

Manage and optimize product listings for an industrial eCommerce catalog, ensuring accuracy, consistency and strong visibility across platforms.

• Proven experience in digital illustration with a strong portfolio
• Minimum of 2 years of experience in book illustration (required)
• Ability to incorporate feedback and deliver revisions efficiently
• Strong creative thinking and visual storytelling skills
• Excellent communication and collaboration abilities
• Detail-oriented with strong time management skills

Preferred:

• Experience working on print and publishing projects
• Background in creative design or illustration-related fields

Create and manage visual assets for digital content, ensuring high-quality design, consistency and engaging presentation across materials.

Execute social media strategies by managing content creation, posting schedules, research and profile optimization across major platforms.

Provide customer product support while maintaining accurate CRM data, ensuring smooth communication and organized customer records.

Oversee daily operations, support strategic initiatives and lead teams to ensure operational excellence, client satisfaction and organizational alignment.

Support marketplace operations by managing listings, reports and account health across platforms like Amazon while assisting with promotions and catalog management.